Update - The majority of payment methods have been restored. Only American Express payments for ZAR currency customers are still affected. We are continuing to work with our external providers to rectify the issue.
May 05, 2026 - 04:59 UTC
May 05, 2026 - 04:59 UTC
Update - We have re-enabled payments for American Express cards for all currencies except ZAR. We expect to have ZAR payments online before 1 May.
Apr 24, 2026 - 03:30 UTC
Apr 24, 2026 - 03:30 UTC
Update - We are awaiting third-party response on the resolution of the issue.
Apr 01, 2026 - 23:46 UTC
Apr 01, 2026 - 23:46 UTC
Update - We are continuing to investigate this issue.
Mar 31, 2026 - 23:40 UTC
Mar 31, 2026 - 23:40 UTC
Investigating - We are currently investigating an issue with our downstream payment providers regarding American Express payments. This appears to be affecting all currencies and results in payment failure.
Mar 31, 2026 - 23:39 UTC
Mar 31, 2026 - 23:39 UTC
Application
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Website
Operational
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Major outage
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had a major outage.
had a partial outage.