American Express payment issues
Update - We are awaiting third-party response on the resolution of the issue.
Apr 01, 2026 - 23:46 UTC
Update - We are continuing to investigate this issue.
Mar 31, 2026 - 23:40 UTC
Investigating - We are currently investigating an issue with our downstream payment providers regarding American Express payments. This appears to be affecting all currencies and results in payment failure.
Mar 31, 2026 - 23:39 UTC
Uptime over the past 90 days. View historical uptime.
Application Partial Outage
90 days ago
98.55 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

Unresolved incident: American Express payment issues.

Mar 31, 2026
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Impacts to payments
Resolved - This incident has been resolved.
Mar 26, 00:07 UTC
Monitoring - Our downstream payment provider appears to have resolved the issue. We are continuing to monitor payments. Any failed invoice payments will be tried again automatically over the next day.
Mar 24, 23:06 UTC
Investigating - We are currently investigating an issue with our payments provider. Attempts to make payments (both subscribing and attempt of monthly invoice payments) for USD, CAD, NZD, GBP, EUR and ZAR currencies will currently fail. AUD is not impacted.
Mar 24, 21:02 UTC
Mar 25, 2026

No incidents reported.

Mar 24, 2026
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

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